MENTAL HEALTH | BEHAVIORAL HEALTH | AI + CERTIFIED BILLERS
Mental Health Billing Services for Therapists and Behavioral Health Practices
ARCM’s mental health billing services handle claims for solo therapists, group practices and psychiatry clinics, from eligibility and credentialing to denials and payment posting. AI checks every session’s time against the code billed, and certified billers review every claim before it reaches the payer.
(929) 415-8885
✓ Certified billers & coders
✓ HIPAA compliant · BAA signed
✓ Billing + credentialing
Book now!
Reviewed by
Certified Billers
99% target
first-pass claim rate
Real-time
denial alerts
HIPAA + BAA
HIPAA-compliant AI
10+ years
certified billers & coders
The problem
Why Mental Health Claims Get Denied
Behavioral health billing breaks in places a general billing team rarely looks. Most denials trace back to one of five problems, and each one is preventable before the claim goes out.
01
Session time doesn't match the code
A 50-minute session billed as 90837 (53+ minutes) gets downcoded or denied.
02
Claim sent to the wrong payer
Many plans carve out behavioral health to a separate administrator with its own payer ID.
03
Clinician not credentialed yet
A new LPC or LMFT who isn’t enrolled and linked to the group means every claim for their sessions fails.
04
Telehealth coding errors
Wrong place of service (02 vs 10) or a missing modifier 95, with rules that differ by payer.
05
Visit limits and authorizations
Plans that cap visits or need prior authorization deny sessions once the limit is hit.
Not sure which one is costing you?
Our free audit reviews your recent denials and shows the pattern.
AI CLAIM REVIEW
Claim ••••4821 · Psychotherapy
1 flag held
Eligibility active
✓ Pass
Behavioral health payer matched
Carve-out administrator ID
✓ Pass
Session time vs code
48 min documented · 90837 billed → suggest 90834
⚠ Flag
Telehealth: POS 10 + modifier 95
✓ Pass
Clinician credentialed with plan
✓ Pass
CB
Certified biller review
Corrected to 90834 and approved
✓ Submitted
AI + human validation
AI Checks Every Session. Certified Billers Sign Off.
ARCM is a revenue cycle automation company, not only a billing team. AI reviews every claim line. A certified biller approves every fix before anything reaches a payer.
1
AI checks the claim
Session time vs code (90832, 90834, 90837), carve-out payer, eligibility, POS, modifiers and credentialing status.
2
Issues are flagged in real time
Anything that would deny or underpay is held before submission, not found on the remit.
3
A certified biller approves the fix
A human expert reviews every flag, corrects it and submits.
All AI we use is fully HIPAA compliant, and we sign a BAA with every practice.
FREE · NO OBLIGATION
Is Your Practice Leaving Therapy Revenue Unpaid?
We review your recent claims, denials and AR, and show exactly where revenue is slipping.
What's included
Full-Service Mental Health Billing, Start to Finish
One team covers your whole revenue cycle, so clinicians see clients and your front desk stops calling payers.
1
STAGE 1
Before the Visit
Eligibility & Benefits
Coverage, copays, visit limits and carve-out payer checked before the first visit.
Credentialing & Enrollment
CAQH, payer enrollment and group linking for every LCSW, LPC, LMFT and psychologist.
Authorizations & Limits
Visit caps and prior authorizations tracked so sessions don't go unpaid.
2
STAGE 2
On Every Claim
Time-Based Coding Review
Every psychotherapy, add-on and crisis code checked against documented session time.
Claim Scrubbing & Submission
Payer rules, POS, modifiers and diagnosis pointers checked before claims go out.
Telehealth Billing
POS 02 and 10, modifier 95 and audio-only rules applied per payer.
3
STAGE 3
After Submission
Denials & Appeals
Real-time alerts, corrected claims and appeals worked by certified billers.
Posting, AR & Reporting
Payments posted, AR followed up, patient statements and clear monthly reports.
Who we serve
Built for Every Behavioral Health Practice
Solo Therapists
LCSW, LPC, LMFT, psychologists
Group Practices
Mixed license types, one team
Psychiatry & PMHNP
E/M with therapy add-ons
Telehealth Practices
Virtual therapy across states
Community Clinics
Medicaid-heavy behavioral health
We work inside your EHR:
athenahealth
eClinicalWorks
AdvancedMD
NextGen
Tebra
Epic
and more
Why ARCM
Why Practices Choose ARCM Over Other Mental Health Billing Companies
Behavioral health specialists
Billers who know time codes, carve-outs and therapist credentialing.
Every claim checked twice
AI on every line, certified sign-off on every fix. Target: 99% first pass.
Billing and credentialing together
New clinicians are enrolled and linked to your group as part of onboarding.
Clear monthly reporting
Collections, denials and AR by payer and clinician.
(929) 415-8885
FAQ
Mental Health Billing Services: FAQs
Straight answers to what practice owners ask us most.
Still have a question?
Talk to a certified biller, or let the free audit answer it with your own numbers.
(929) 415-8885
Related: Denial management · Medical billing services · Medical coding · All specialties
What do mental health billing services do?
They handle the business side of therapy: checking insurance and visit limits, credentialing clinicians, coding sessions by time, submitting claims, posting payments, fixing denials and following up on unpaid claims. ARCM adds AI checks on every claim and certified biller review.
How much do mental health billing services cost?
Most companies charge a percentage of collections, a per-claim fee or a monthly fee. ARCM quotes based on your claim volume and payer mix, and the free audit comes with a quote.
Do you handle therapist credentialing?
Yes. We manage CAQH, payer enrollment and linking each clinician to your group, including LCSW, LPC, LMFT and psychologist licenses.
Can you bill telehealth therapy sessions?
Yes. We apply each payer’s telehealth rules, including place of service 02 or 10, modifier 95 and audio-only visits.
What is the difference between mental health and behavioral health billing?
The terms are often used the same way. Behavioral health is broader and can include substance use treatment. Both use the same psychotherapy codes, carve-out rules and credentialing steps.
Is our clients' data safe with AI?
Yes. All AI we use is fully HIPAA compliant, and we sign a business associate agreement (BAA) with every practice.
How fast can we switch to ARCM?
We start with a free audit, then set up access to your EHR and clearinghouse and take over new claims while working your existing AR. We confirm the timeline during the audit.
Book now!
Reviewed by
Certified Billers
Free · No obligation
Your Strategic Advantage in Mental Health Billing
Send us a few details and a certified biller will review your recent claims, denials and AR. You get a clear list of what is costing your practice money and how to fix it.
- Certified billers and coders with behavioral health experience.
- AI checks on every claim line, human sign-off on every fix.
- HIPAA compliant, with a BAA signed before any data is shared.
- Works inside the EHR you already use.
(929) 415-8885